El Dorado Airport is the second busiest airport in South America and yet it’s ranked as the best airport in the continent by its travellers. Why? Well, it might be because they provide travellers with indoor navigation at the palm of their hands. This allows users to get an easy overview of the spaces and different points of interest along with turn-by-turn navigation. In other words, they offer their travellers a stress-free and enjoyable journey.
This year, 51 million passengers will travel during the Christmas holidays. That’s a 3.5% increase from last year’s record of 49.3 million passengers. This means crammed airports with stressed and confused travellers and swamped staff - but not at El Dorado Airport in Bogotá, Colombia.
The airport, which was renovated a few years ago, has been offering its customers indoor navigation since 2015 and the solution is a huge success: 125.000 times per hour or 2100 times per minute users request directions from the app. This makes the El Dorado Airport maps the most used maps provided by MapsPeople.
Reviews on Skyetrax show that travellers find El Dorado Airport “easy to navigate”. However, the benefits of indoor navigation go beyond traveller’s experience. The navigation solution also eliminates the time staff spends giving directions and releases extra time for travellers to spend in the duty-free area. If you want to learn more about the MapsIndoors Airport solution and its benefits, click til link below and read the showcases from El Dorado Airport and Copenhagen Airport.